Effective Date: 09/15/2025
Find My Limo, LLC (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including when you complete forms on our website, communicate with us via phone, text, or email, and use our services.
By using our website, services, or submitting your information to us, you agree to the terms of this Privacy Policy.
1. Information We Collect
- Personal Information: Name, phone number, email address, billing address, payment details, and event information.
- Communication Data: Phone call records, text messages (SMS/MMS), and email correspondence.
- Usage Information: Website activity, IP address, browser type, device type, and referral source.
- Booking & Service Details: Vehicle preferences, service dates, and related logistics.
2. How We Use Your Information
- To provide and manage limousine and transportation services.
- To process bookings, payments, and confirmations.
- To communicate with you regarding your inquiries, reservations, and updates.
- To send you important notices (service updates, confirmations, security alerts).
- To send marketing or promotional messages (only with your consent).
- To comply with legal and regulatory requirements.
3. SMS/Text Messaging Compliance
- By providing your phone number, you consent to receive SMS/MMS messages from Find My Limo regarding your bookings, inquiries, and promotional offers.
- Message Frequency: Message frequency may vary depending on your interactions.
- Opt-Out: You may opt out at any time by replying STOP to any message.
- Help: For assistance, reply HELP.
- Message & Data Rates: Standard message and data rates may apply from your carrier.
- We do not share your mobile number with third parties for their marketing purposes.
4. How We Share Information
- With trusted partners, affiliates, and vendors necessary to fulfill your booking or service request.
- With service providers that help us operate our business (e.g., payment processors, CRM systems).
- If required by law, regulation, legal process, or government request.
- To protect our rights, property, and safety, or that of our customers and partners.
5. Data Security
- We implement industry-standard security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
- We retain your personal information only for as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce our agreements.
7. Your Rights & Choices
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Withdraw consent for certain uses of your data.
- Request a copy of your data.
- To exercise these rights, please contact us at the email below.
8. Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
- Our services are not directed to individuals under 18. We do not knowingly collect information from children. If we become aware that we have collected personal information from a minor, we will take immediate steps to delete it.
10. Updates to this Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically. Updates are effective as of the “Effective Date” listed above.
11. Contact Us
- Find My Limo, LLC
- Email: info@findmylimo.us
- Phone: 844-660-5466
- Website: www.FindMyLimo.us
